Bella Victoria Boutique Provides You With A list Of The Most Frequently Asked Questions
It's just another way to prepare you before visiting our elegant showroom! Finding the perfect Gown should only be an enjoyable experience that is why your questions are important to us. At Bella Victoria Boutique we make it easy for you. Here are some of the frequently asked questions answered for you, It's just another way to prepare you before visiting our elegant showroom.
Be ready to be pampered with only the best class customer service!.
Click on the list of Frequently Asked Questions below!
Q: Are your designer dresses original? A: Yes Bella Victoria Bridal Boutique carries original designer collections from top industry experts!Back to top
Q: I noticed you feature on your website some designer dresses from your showroom, can I order a dress that is not featured on your website? A: Yes, along with our highlighted collections we can order any dress in our designer collections not shown.Back to top
Q: Will the color of my gown be the same as the images shown on your website? A: The tone of light on the fabric can make it appear different as you view the images on the website, as will computer monitors and printers. It is best to view in person the fabric color swatches that are available specifically to each collection for that season.Back to top
Q: Should I make an appointment to visit the Bella Victoria Boutique showroom? A: We highly recommend you make an appointment. We would love the opportunity to provide you with our undivided attention and expertise with your bridal or special occasion choices. Most appointments run approx 1 and a half hours in length to try dresses on. To set an appointment please sign up on our Contact Us page and complete the form or call us at 503.601.0718. You will be contacted within 24 hours.Back to top
Q: How do I inquire about a price and size of a dress? A: To receive price or size information please contact Bella Victoria Bridal Boutique for further assistance by calling us at 503.601.0718.
Or
1) Go to the Contact Us page, complete the form and you will be contacted within 24 hrs.
2) Scroll down to "Designer Inquiry" section and select the designer collection name you would like to inquire about.
3) Type in the style number, size & color
4) Check the box marked ?check for price inquiry'Back to top
Q: What type of payments do you accept? A: We accept cash and major credit cards. Checks are accepted for any special orders.Back to top
Q: What payment option do you offer when I am ready to place my order on a dress? A: We offer up to a 6 month Layaway on dresses over $600. If you need to special order a dress, we require 1/2 down upon ordering and the balance can be split into equal monthly payments depending on the balance. Back to top
Q: Do you offer layaway? A: Yes, our layaway program is as follows:
We offer up to a 6 month layaway depending on the cost of the dress, 20% deposit due at time of layaway. There are no refunds on layaways as all dress purchases are final.
Not good on sale or clearance items.
Back to top
Q: What is your return policy? A: All sales final, no refunds. This "final sale" policy is consistent with industry standards for bridal and special occasion apparel.Back to top
Q: How long does it take to have a garment ordered or designed? A: Average delivery time is 2 to 4 weeks if in stock with the manufacturer. Each manufacturer has their own delivery dates so this is done on a case by case basis.Back to top
Q: How do you determine which size I will order? A: After setting your first initial one on one appointment. Plan on being measured, it is important that you bring the proper undergarments for precise measuring so that we can better serve you in ordering your specific size.Back to top
Q: Plus sizes? Plus sizes are easily attainable in most couture lines.Back to top
Q: Do I need to bring anything with me for my fitting? Yes, you will need to bring shoes with size heel you will be wearing along with proper undergarments. Please ask your consultant for exact items needed. Back to top
Q: Do you provide alteration services? A: Alterations are not done in-house; We can easily provide name and numbers of Alterations Specialists. Back to top
Q: What do dress alterations or restyling cost? A: We estimate the charges based on our customer's specific needs.Back to top
Q: What do I do if I have a problem with the sales clerk We love feedback. Please don't hesitate to bring up any issues you have with our sales clerks as all staff are trained in customer services and handling different situations.Back to top
Q: If I have any further questions regarding my Bella Victoria Bridal Boutique order may I contact you directly? A: TEL: 503.601.0718 Address: 4450 SW Hall Blvd Beaverton, Oregon Email: Raquel@bellavictoriaboutique.com or go to the Contact Us page on the Bella Victoria Boutique website and complete the form with all your pertinent information and comments.
Thank you and we look forward in serving you at Bella Victoria Boutique.Back to top
